Steele Ford Lincoln is currently seeking a Service Advisor.
As a Service Advisor, you are the dealership’s front-line customer-relations and service representative. Overall responsibilities include explaining recommended service work in the service department and consulting with customers about additional needed services.
As the ideal candidate for this role, you have experience working directly with customers in a customer service and/or sales role.
Responsibilities:
· Determine automotive problems and services by listening to customer's description of symptoms and clarifying description of problems.
· Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
· Develop estimates by costing materials, supplies, and labour.
· Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
· Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates and answering questions and concerns.
· Maintain automotive records by recording problems and corrective actions planned.
· Update job knowledge by participating in educational opportunities; reading manufacturers' publications.
· Enhance the store's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Desired Skills & Experience:
· At least three years' customer service experience and proven success in sales.
· Strong interpersonal skill: a good listener who is able to cultivate relationships.
· Excellent communication skills
· Ability to work in a team-driven environment.
· Good organization and learning skills.
We offer:
· Full benefits package
· Company match RRSP program
· Employee and Family Assistance Program
· Competitive wages
· A safe, professional and dynamic work environment
If you want to work for an organization that values and rewards hard work, innovative thinking, and continuous improvement, please apply today; be sure to include your resume and cover letter.
We sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted.
Qualifications:
· Passionate about the automotive industry
· Customer service experience
· Enthusiastic personality, neat and professional in appearance
· Strong interpersonal skills and customer empathy
· Well organized, possess a good work ethic and a positive attitude
· Hard working, self-motivated and have excellent time management skills
· Exceptional communication skills both in-person and online
· Ability to work independently and within a team environment
· Have a valid NS driver’s license and be able to provide an acceptable driver’s abstract
Responsibilities:
As a Sales Representative you work as a consultant, assisting customers in selecting the vehicle most appropriate to their needs. To do this job effectively, you will to learn as much about the product as you can. More importantly, you’ll need to be highly attuned to what customers need and want. If you provide a high level of service, our customers will be happy to work with you
The person we hire will enjoy:
Competitive salary plus commission pay plan for sales consultants | Health, dental and life benefits | Company match RRSP program | Employee and Family Assistance Program | Paid vacation time | Discounted gym membership (GoodLife) | A safe, professional and dynamic work environment.
Steele Ford Lincoln is seeking Licensed Automotive Technicians to join our team in Halifax, Nova Scotia. As one of Canada’s Best Managed Companies, the Steele Auto Group is committed to the growth and development of our employees. We believe we are only as strong as our staff, so if you are looking for a challenging, rewarding and exciting career, we invite you to apply today.
As a Licensed Automotive Technician you will have excellent diagnostic skills and pride in workmanship.
Qualifications:
· Passionate about the automotive industry
· Well organized, possess a good work ethic and a positive attitude
· Hard working, self-motivated and have excellent time management skills
· Have a valid NS driver’s license and be able to provide an acceptable driver’s abstract
· Have a valid Motor Vehicle Inspection License
Responsibilities:
· Inspect, repair or replace parts and components of automotive systems as required
· Test and adjust repaired systems to manufacturer’s performance specifications
· Advise customers on work performed, general vehicle condition and future repair requirements
· Diagnose faults and confirm findings with supervisor
· Complete reports to record problems and work performed
We Offer:
· Full benefits package
· Company match RRSP program
· Employee and Family Assistance Program
· Competitive wages
· A safe, professional and dynamic work environment
Steele Ford Lincoln has an immediate opening for a Wash Bay / Detailer.
As one of Canada’s Best Managed Companies, the Steele Auto Group is committed to the growth and development of our employees. We believe we are only as strong
as our staff, so if you are looking for a challenging, rewarding and exciting career, we invite you to apply today.
The candidate for this position must possess the following:
· Desire to work in a Service Department where teamwork and customer satisfaction are #1.
· Experience in cleaning interior and exterior of motor vehicles and great attention to detail.
· Ability to work with minimal supervision.
· Valid driver’s license, clean driver’s abstract.
· Be hardworking, self-motivated and have excellent time management skills.
We offer:
· Full benefits package
· Company match RRSP program
· Employee and Family Assistance Program
· Competitive wages
· A safe, professional and dynamic work environment